Category Archives: 4S

My iPhone 4S Pre-Ordering Experience

Through all the bad news this week, the highlight of the week was that on Friday morning at 3 AM EST, the iPhone 4S was going online for pre-ordering.

Like so many others, I decided to pre-order a Black 64GB iPhone 4S on AT&T. Before I went to bed, I got everything ready. I set an alarm for 2:45.

At 2:45 AM, my alarm went off. I got up, turned on my computer, I loaded up Safari and loaded up Apple & AT&T’s websites on separate tabs. On my iPhone, I loaded up AT&T’s Upgrader app on my iPhone. Thinking I was covering all the angles by having those sites loaded up, I thought I’d have no problem getting an iPhone. Boy was I wrong!

3:01 AM. I start refreshing Apple’s and AT&T’s sites. Whichever site loaded first was going to be the site I’d order from. Apple’s loaded up first a half hour later! I quickly selected the color, capacity, and carrier info, then entered in my billing zip code, etc. 20 minutes later, I finally ended up at the checkout page. I clicked on checkout. I was about to be very excited. ERROR! I had to start all over again!!!! Now I was freaking out!

Meanwhile on AT&T’s site, which I kept refreshing while I was trying to make my order on Apple’s site, the iPhone 4S didn’t exist! So at this point, I’m sweating profusely, I’m nervous, and I’m thinking I’m screwed…that I’d not be getting an iPhone 4S for a month.

Back on Apple’s site, I started all over again with my order. I couldn’t get past the “contacting AT&T” popup though! About ready to give up, I checked AT&T site again. Now the phone was showing up! Hope started to flood my system all over again! One other thing, AT&T’s site was really fast! I got to the checkout screen within 2 minutes! But then, I saw red text that threw me off. It told me that my data plan wasn’t compatible! I said screw it, I’m going to click continue. Good news! An unlimited data plan for iPhone 4S showed up!

(I gave up on Apple’s site by this point)

Back on track, I proceed to checkout. Then more red text popped up! My credit card billing address is different from my AT&T billing address. Apparently, AT&T will not let you place an online order if those addresses are different. I quickly changed my AT&T billing address to match my credit card address. I had to go through the whole process again, but at least it only took me a couple minutes!

I SUCCEEDED!!!!!

I got the confirmation page. I printed it, and within 30 seconds of printing it, I got the confirmation email. Contained in the email was a delivery date of 10/14! I became very excited!

After allowing myself to cool down (I was sweating so bad that I didn’t want to go straight to bed), I finally went to bed. When I woke up, I had the “Order Processed” email!

That’s my iPhone 4S pre-ordering tale!

Did anyone have a really bad experience pre-ordering? Good experiences? Feel free to leave a comment. I’d be interested in hearing how people’s pre-ordering went.